Bat BajiYour Information
Fully Secure & Confidential

1 Introduction

Bat Baji A licensed online gaming platform committed to providing Bangladeshi users with a safe, transparent, and enjoyable gaming experience. For us, your privacy is not just a legal obligation — it is at the core of how we do business.

This Privacy Policy (Bat Baji Privacy Policy) applies when you visit our website, create an account, play games, make deposits or withdrawals, and contact our customer support.

We want you to fully understand what information is collected and why. If you have any questions, feel free to reach out to us at any time.

2 What Information We Collect

Bat Baji We collect various types of information, which falls into two main categories — what you provide directly and what is automatically collected as you use the platform.

Data Type	Example	Collection Date
Identity Information	Name, date of birth, national ID number	During Registration & KYC Verification
Contact Information	Email address, mobile number	At the time of account creation
Financial Information	BKash/Nagad number, bank account details	During Deposits & Withdrawals
Device Information	IP address, browser type, operating system	During Platform Use
Gaming Information	Betting history, game preferences, session duration	During Gameplay
Communication Logs	Support chat, email correspondence	During Customer Support Interactions

3 How We Use Your Information

Bat Baji Your data is used only for specific, legitimate purposes. We never sell your information to third parties or use it for unauthorized purposes.

• Account Management: To create, verify, and maintain your account.
• Identity Verification (KYC): To verify age and identity in compliance with international gaming regulations.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints and inquiries.
• Platform Improvement: To analyze user behavior and improve our services.
• Promotional Communications: To keep you informed about bonuses and offers, with your consent.
• Fraud Prevention: To protect account security and prevent money laundering.
• Legal Compliance: To comply with regulatory requirements.

4 Sharing Information With Third Parties

Bat Baji In specific circumstances, your information may be shared with trusted third parties. In every such case, we ensure those parties uphold the same standard of data protection that we do.

• Payment Providers: Approved payment gateways including bKash, Nagad, and Rocket for secure transactions.
• Identity Verification Services: Licensed verification agencies to complete the KYC process.
• Game Software Providers: Third-party game studios receive only the data necessary to operate their games.
• Legal Authorities: Disclosure of information in response to a court order or lawful request from a regulatory authority.
• Audit Firm: Limited data shared for independent auditing and fairness verification.

5 Cookies & Tracking Technologies

Bat Baji This website uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Required to maintain login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To collect platform usage statistics (anonymized).
• Session Cookies: Automatically deleted when the browser is closed.

You can disable non-essential cookies through your browser settings. Note that doing so may affect the functionality of certain features.

6 Data Retention & Security

Bat Baji We use industry-standard technology to protect your information. Our servers are secured with SSL/TLS encryption and undergo regular security audits.

• Sensitive data is stored with AES-256 encryption.
• Passwords are never stored in plain text — only in hashed form.
• Access controls ensure that only authorized personnel can view your data.
• Regular penetration testing and security audits are conducted.
• In the event of a data breach, affected users will be notified within 72 hours.

Retention Period: Your information is retained for as long as your account is active. After account closure, certain data may be kept for up to 5 years as required by law, after which it is securely deleted.

7 Your Rights

Bat BajiYou have full control over your data. You can exercise the following rights at any time:

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: Subject to certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You can receive your information in a machine-readable format.
• Right to Object: You may object to receiving marketing communications at any time.

8 Children's Privacy

Bat Baji Registration and gameplay by anyone under 18 is strictly prohibited. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the point of registration.
• Age verification documents are required as part of the KYC process.
• If a minor's account is identified, it will be closed immediately and all associated data will be deleted.

9 Privacy Policy Updates

Bat Baji This Privacy Policy may be updated from time to time. For significant changes, we will post a notice on the platform and update the "Last Updated" date at the top of the policy.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.

10 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team: